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Privacy Policy - Adlyst Media

Last Updated: November 13, 2025

Who We Are

Company Name: Adlyst Media
Website: adlystmedia.com
Email: support@adlystmedia.com
Services: Digital marketing, Google Ads management, Meta (Facebook/Instagram) advertising, and web development

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights.

What Information We Collect

Information You Give Us:

  • Name and Email Address (when you contact us or sign up)

  • Phone Number (when you call or message us on WhatsApp)

  • Company Name and Business Details (for service inquiries)

  • Payment Information (for billing - processed securely by payment providers)

Information Collected Automatically:

  • Device and Browser Information (IP address, browser type, device type)

  • How You Use Our Website (pages visited, time spent, clicks)

  • Location Data (general location based on IP address)

  • Cookies (small files stored on your device - see Cookie section below)

Information from Advertising Campaigns:

When we manage your digital marketing campaigns, we may collect:

  • Customer contact information (names, emails, phone numbers)

  • Website visitor behavior and interests

  • Ad engagement and conversion data

  • Device and browser information

How We Use Your Information

We use your information to:

Provide Our Services - Manage your digital marketing campaigns, create ads, build websites
Communicate With You - Respond to inquiries, send updates, provide support
Improve Our Services - Analyze performance, optimize campaigns, enhance user experience
Send Marketing - Send newsletters and promotional offers (only with your consent)
Legal Compliance - Comply with laws, prevent fraud, protect our rights
Billing - Process payments and send invoices

Legal Basis (Why It's Lawful)

We collect and use your data based on:

  1. Your Consent - You agreed to us collecting your data (you can withdraw anytime)

  2. Contract Performance - We need it to provide our services to you

  3. Legal Obligation - Required by Indian law (taxes, compliance, etc.)

  4. Legitimate Interest - Necessary for our business operations (analytics, security)

Who We Share Your Data With

We only share your data when necessary:

Service Providers We Use:

  • Google (Google Ads, Google Analytics, Gmail, Google Drive)

  • Meta/Facebook (Facebook Ads, Instagram Ads, Facebook Pixel)

  • Payment Processors (Razorpay or similar for secure payments)

  • Email Services (for sending emails and newsletters)

  • WhatsApp (for customer communication)

  • Cloud Storage (for storing files and backups)

Important: All these providers are required to protect your data and only use it for the purposes we specify.

When Required By Law:

  • Government authorities (tax department, law enforcement)

  • Courts or legal proceedings

  • Regulatory bodies (when legally required)

We Will Never:

❌ Sell your personal data to anyone
❌ Share your data for unrelated marketing without your consent
❌ Use your data for purposes you didn't agree to

How Long We Keep Your Data

Type of DataHow Long We Keep ItClient service dataDuring service + 7 years (for legal/tax records)Campaign data24 months after campaign endsWebsite analytics24 monthsEmail marketing listsUntil you unsubscribe or 2 years of inactivityFinancial records10 years (required by Income Tax Act)Contact form inquiries2 years

After these periods, we securely delete or anonymize your data.

Your Rights

You have the following rights over your personal data:

✅ Right to Access

Request a copy of all data we have about you

✅ Right to Correction

Ask us to fix any incorrect information

✅ Right to Delete

Request deletion of your data (subject to legal requirements)

✅ Right to Withdraw Consent

Withdraw your consent anytime (e.g., unsubscribe from emails)

✅ Right to Object

Object to how we use your data for marketing or profiling

✅ Right to Data Portability

Get your data in a portable format to transfer elsewhere

✅ Right to Restrict Processing

Ask us to limit how we use your data

✅ Right to Complain

Lodge a complaint with the Data Protection Board of India

How to Exercise Your Rights

Contact us anytime:

📧 Email: support@adlystmedia.com /
📞 Phone: +91-9007862194

We will respond within 30 days.

To unsubscribe from emails: Click the "Unsubscribe" link at the bottom of any marketing email.

Cookies and Tracking

What Are Cookies?

Cookies are small text files stored on your device that help our website work properly and remember your preferences.

Types of Cookies We Use:

Essential Cookies (Always Active)

  • Required for website to function

  • Login sessions and security

Analytics Cookies (Optional)

  • Google Analytics - to understand how people use our website

  • Helps us improve user experience

Advertising Cookies (Optional)

  • Facebook Pixel - for Facebook/Instagram ad campaigns

  • Google Ads tracking - for Google advertising

  • Helps us show relevant ads and measure campaign performance

Managing Cookies:

You can control cookies through:

Note: Disabling essential cookies may affect website functionality.

Data Security

We take security seriously and protect your data with:

HTTPS/SSL Encryption - Secure connection for all data transmission
Secure Password Protection - Strong passwords and authentication
Access Controls - Only authorized staff can access your data
Regular Backups - Encrypted backups to prevent data loss
Security Updates - Regular software and security updates
Vendor Security - All partners must meet security standards

If There's a Data Breach:

  • We will notify you within 72 hours

  • We will report to the Data Protection Board of India

  • We will take immediate action to fix the issue

However, no system is 100% secure. While we do our best, we cannot guarantee absolute security.

Children's Privacy

Our services are for businesses only and not intended for anyone under 18 years old.

We do not knowingly collect data from children. If you believe we have accidentally collected a child's data, please contact us immediately at support@adlystmedia.com or privacy@adlystmedia.com, and we will delete it.

International Data Transfers

Your data may be processed outside India (e.g., Google and Facebook servers in the US/EU).

When we transfer data internationally:

  • We ensure adequate protection measures are in place

  • We use Standard Contractual Clauses (SCCs) for EU data

  • We comply with Indian cross-border data transfer laws

By using our services, you consent to these international transfers for service delivery.

Third-Party Links

Our website may contain links to other websites (social media, partner sites, etc.).

We are not responsible for the privacy practices of other websites. Please review their privacy policies before sharing your information.

Marketing Communications

We May Send You:

  • Newsletters with digital marketing tips

  • Updates about our services

  • Special offers and promotions

  • Industry insights and trends

You Can:

Opt-In: Subscribe to our email list (requires your consent)
Opt-Out: Unsubscribe anytime by clicking "Unsubscribe" in any email
Choose: Select which types of emails you want to receive

Important: Even if you opt out of marketing, we will still send important service-related emails (invoices, support responses, account updates).

Your Consent

By using our website and services, you agree to this Privacy Policy.

You can withdraw your consent anytime by:

  • Emailing support@adlystmedia.com

  • Unsubscribing from marketing emails

  • Requesting data deletion

  • Contacting us to opt-out

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes:

  • We will update the "Last Updated" date at the top

  • For major changes, we will notify you by email or website notice

  • Your continued use means you accept the changes

We recommend checking this page occasionally for updates.

Contact Us & Data Protection Officer

General Inquiries:

📧 Email: support@adlystmedia.com
🌐 Website: adlystmedia.com
📞 Phone: +91-9007862194

Privacy & Data Protection:

📧 Email: support@adlystmedia.com
👤 Data Protection Officer: support@adlystmedia.com
📞 Phone: +91-9007862194

Response Time: We respond to all privacy requests within 5-7 business days.

Complaint & Grievance

If you're not satisfied with how we handle your data:

Step 1: Contact us at support@adlystmedia.com /+91-9007862194
Step 2: If not resolved, contact our Data Protection Officer at support@adlystmedia.com or +91-9007862194
Step 3: Lodge a complaint with the Data Protection Board of India (once operational)

Compliance Information

This Privacy Policy complies with:

Digital Personal Data Protection Act (DPDPA), 2023 - India's primary data protection law
Information Technology Act, 2000 - India's IT law
GDPR - For European visitors
CCPA - For California residents

Key Definitions

Personal Data: Any information that identifies you (name, email, phone, IP address, etc.)

Data Fiduciary: Us (Adlyst Media) - the company collecting and using your data

Data Principal: You - the person whose data we collect

Processing: Collecting, storing, using, sharing, or deleting your data

Consent: Your permission for us to use your data

Cookie: A small file stored on your device by our website

Summary (Quick Overview)

What we collect: Name, email, phone, company info, website usage data
Why we collect it: To provide our services, communicate, improve, and comply with law
Who we share with: Google, Facebook, payment processors (only as needed for services)
Your rights: Access, correct, delete, withdraw consent, complain
How to contact us: support@adlystmedia.com / +91-9007862194
How long we keep data: 7 years for business records, 24 months for campaigns
Security: We use encryption, access controls, and regular security measures
Children: No data collected from anyone under 18

Acknowledgment

By using Adlyst Media's website and services, you acknowledge that:

  • You have read and understood this Privacy Policy

  • You agree to our data collection and use practices

  • You understand your rights and how to exercise them

  • You can withdraw consent anytime

Thank you for trusting Adlyst Media with your information. Your privacy matters to us.

Document Version: 1.0
Effective Date: November 13, 2025
Next Review: November 13, 2026

© 2025 Adlyst Media. All Rights Reserved.

Quick Actions

🔒 Download Your Data → Email support@adlystmedia.com / +91-9007862194
🗑️ Delete Your Data → Email support@adlystmedia.com / +91-9007862194
📧 Unsubscribe → Click link in any marketing email
Questions? → Contact support@adlystmedia.com / +91-9007862194

Need help understanding this policy? Contact us anytime - we're here to help!

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Terms and Conditions – Adlyst Media

Last Updated: November 13, 2025

1. Acceptance of Terms

Welcome to Adlyst Media!

By accessing and using our website at https://www.adlystmedia.com, you agree to comply with and be bound by these terms and conditions. If you do not agree to all the terms, please do not use our website.

2. Contact Information

For any questions about these terms, please contact:

3. Cookies

We use cookies to personalize your experience, analyze usage, and display relevant ads. By using this website, you consent to our use of required cookies. For full details, see our Privacy Policy.

You can control cookies in your browser settings. Note that disabling required cookies may impact website functionality.

4. Intellectual Property

Unless otherwise stated, Adlyst Media and/or its licensors own the intellectual property rights for all materials on this website. All rights are reserved.

You may access content from Adlyst Media for personal use only, subject to these restrictions:

  • You must not:

    • Copy or republish material from Adlyst Media

    • Sell, rent, or sub-license material from Adlyst Media

    • Reproduce, duplicate or copy material from Adlyst Media

    • Redistribute content from Adlyst Media without permission

5. User Comments & Content

Certain parts of this website allow users to post and exchange opinions or information (“Comments”).

  • Adlyst Media does not pre-screen, edit, publish, or review Comments before they appear.

  • Comments reflect the views of the user who posts them, not Adlyst Media, its agents, or affiliates.

  • Adlyst Media reserves the right to monitor and remove any Comments deemed inappropriate, offensive, or in violation of these terms.

By posting Comments, you warrant that:

  • You have all necessary rights and consents to post your Comments.

  • Your Comments do not infringe any intellectual property or privacy rights.

  • Your Comments do not contain defamatory, offensive, illegal, or indecent material.

  • Your Comments will not be used for unauthorized commercial activity.

You grant Adlyst Media a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit your Comments in any media.

6. Hyperlinking to our Content

The following organizations may link to our website without prior written approval:

  • Government agencies

  • Search engines

  • News organizations

  • Online directory distributors similar to how they link to other businesses

  • System-wide Accredited Businesses (except non-profit fundraising/charity groups)

Others wishing to link must request written approval at support@adlystmedia.com.

When linking:

  • Do not misrepresent your relationship with Adlyst Media.

  • Do not falsely imply sponsorship or endorsement.

  • Use our corporate name, the URL, or another reasonable description.

No use of Adlyst Media logo or trademarks for linking is allowed without a trademark license agreement.

7. Content Liability

We are not responsible for content appearing on your website. You agree to defend us from all claims arising on your site. No links should appear on any website which may be interpreted as defamatory, obscene, criminal, or infringing on third-party rights.

8. Reservation of Rights

We reserve the right to request the removal of any link or all links to our website. By linking to our website, you agree to comply with these terms.

9. Removal of links

If you find any offensive link on our website, please contact us at support@adlystmedia.com or call +91-9007862194. We consider removal requests but are not obligated to remove or respond directly.

10. Disclaimer and Limitation of Liability

To the fullest extent permitted by law:

  • Our website and services are provided “as is,” with no warranties of any kind.

  • We do not guarantee the completeness, accuracy, reliability, or availability of our website or its content.

  • We will not be liable for any loss or damage of any nature, as long as the website is provided free of charge.

  • Nothing in this disclaimer will:

    • Limit our or your liability for death or personal injury caused by negligence

    • Limit liability for fraud or fraudulent misrepresentation

    • Limit liabilities not permitted under applicable law

11. Changes to Terms

We may update these terms and conditions at any time. Changes are effective immediately when posted on this page. Please review this page regularly.

By using Adlyst Media’s website, you acknowledge and agree to these Terms and Conditions.

Contact Us:
📧 support@adlystmedia.com
📞 +91-9007862194
🌍 www.adlystmedia.com

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FAQ Section for Adlyst Media


What is Adlyst Media?

Adlyst Media is a digital marketing agency specializing in web development and performance marketing. We are passionate about helping businesses grow through strategic Google and Meta advertising campaigns.

How does your product/service work?

We offer comprehensive digital marketing solutions tailored to your business goals. Our process is strategic, data-driven, and transparent. We begin with a thorough consultation to understand your business, conduct market research, develop a customized campaign strategy, implement it across Google and Meta platforms, and continuously monitor and optimize for maximum ROI.

How much does it cost?

Our pricing varies depending on your business size, campaign complexity, and marketing goals. We offer flexible packages to fit various budgets—from startups to established businesses. For detailed pricing information, please visit our pricing page or contact us directly for a personalized quote.

Do you offer [specific service inquiry]?

You can reach us through WhatsApp, email, or our contact form on the website. We're always happy to discuss your digital marketing needs and answer any questions you may have.

How can I contact you?

Feel free to customize the details like services offered, pricing factors, and contact methods to match your specific business needs exactly!

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Refund Policy – Adlyst Media

Last Updated: November 13, 2025

1. Introduction

Adlyst Media provides digital marketing services including Google Ads management, Meta (Facebook/Instagram) advertising, website development, web design, and digital marketing solutions. These are digital products and services (not physical goods).

This Refund Policy establishes the comprehensive terms and conditions regarding refunds, cancellations, chargebacks, and payment disputes for all services provided by Adlyst Media.

2. Service Overview

Adlyst Media specializes in:

  • Website Design & Development

  • Digital Advertising Management (Google Ads, Meta/Facebook Ads, Instagram Ads, LinkedIn Ads)

  • Landing Page Creation & Optimization

  • Ad Campaign Setup, Configuration & Optimization

  • Performance Tracking, Analytics & Reporting

  • Ongoing Monthly/Quarterly Management Services

  • Custom Digital Marketing Strategies

All services are digital in nature and cannot be physically returned.

3. Fundamental Principle: NO REFUND POLICY

3.1 Core Policy Statement

Once purchased, services are FINAL. Refunds are NOT issued except in specific circumstances as outlined in this policy.

By purchasing any service from Adlyst Media, you acknowledge and agree that:

  1. All sales are FINAL - Once payment is received, the transaction cannot be reversed

  2. No automatic refunds - Refunds are NOT issued for any reason without exceptional circumstances

  3. No money-back guarantee - We do not guarantee specific results, conversions, leads, or ROI

  4. No buyer's remorse refunds - Changing your mind after purchase does NOT entitle you to a refund

  5. No performance-based refunds - Poor campaign performance or low results do NOT qualify for refunds

  6. No trial period - Once purchased, the service is considered delivered and accepted

3.2 What You Cannot Get a Refund For

The following do NOT qualify for refunds under ANY circumstances:

❌ Change of mind or buyer's remorse
❌ Finding a cheaper service provider elsewhere
❌ Dissatisfaction with campaign results or performance
❌ Low conversion rates, leads, or sales
❌ Your target audience not responding to ads
❌ Your products/services not selling well
❌ Market conditions or economic downturn
❌ Competitor activity or market saturation
❌ Your business decision to pivot or change direction
❌ Wanting to try a different marketing approach
❌ Slow results in the first few weeks
❌ Third-party platform changes (Google, Facebook, algorithm updates)
❌ Your failure to provide required information or access
❌ Your failure to implement our recommendations
❌ Your failure to maintain adequate budget allocation
❌ You changing your requirements mid-project
❌ You being unsatisfied with our strategy or recommendations
❌ You wanting to cancel after seeing initial performance data

4. When Refunds Are Absolutely NOT Permitted

4.1 Service Already Commenced

Once our team has begun any work on your project, NO REFUND will be issued.

This includes but is not limited to:

  • Account setup and configuration

  • Keyword research and selection

  • Ad copy creation

  • Creative design work

  • Landing page development

  • Code implementation

  • Campaign testing and optimization

  • Any billable hour already spent on your project

Once commenced = Service considered delivered.

4.2 Service Already Delivered

Once any portion of the service has been delivered to you, NO REFUND is possible.

Delivered services include:

  • Designs, mockups, or creative files provided to you

  • Websites or landing pages published and live

  • Ad accounts configured and active

  • Ads running or impressions served

  • Reports, analytics, or data generated

  • Access provided to any systems or tools

  • Recommendations, strategy documents, or consulting advice

  • Any work product in any form

Once delivered to you = Non-refundable.

4.3 Ongoing/Recurring Services

For monthly, quarterly, or annual subscriptions:

  • Payment made = Service obligation accepted

  • No mid-month cancellations with refunds

  • No partial month refunds

  • Cancellation must be in writing 7 days before renewal

  • If cancellation notice NOT provided before renewal, the full renewal charge is NON-REFUNDABLE

4.4 Ad Spend/Campaign Budget

Ad spend paid to Google, Meta, or other platforms:

  • This is a DIRECT payment to the platform, NOT to Adlyst Media

  • Once ad impressions are served, spend is FINAL

  • We cannot reverse platform payments or recover spent ad budget

  • Ad spend refunds must be requested directly from the platform

  • Adlyst Media is NOT responsible for platform refunds

5. Payment & Transaction Terms

5.1 Payment is Non-Refundable

By submitting payment, you agree that:

  1. Payment is FINAL and BINDING

  2. The transaction cannot be reversed

  3. You have read and understood this Refund Policy

  4. You acknowledge that services are non-refundable

  5. You are purchasing "as-is" with no guarantees

  6. You accept all terms without exception

5.2 Payment Methods

Payments accepted via:

  • Credit/Debit Card (processed securely)

  • Bank Transfer/NEFT/RTGS

  • Digital Payment Platforms (UPI, Google Pay, PhonePe)

  • Payment Gateways (Razorpay, PayU, etc.)

All payment methods result in FINAL, NON-REFUNDABLE transactions.

5.3 Payment Confirmation

Upon payment confirmation:

  • You have accepted this Refund Policy

  • You have accepted the terms of service

  • Work will commence based on your project timeline

  • Refund requests after this point will be DENIED

6. Restricted Refund Circumstances

6.1 Only These Circumstances Permit Consideration for Refund

Refunds MAY be considered ONLY in the following exceptional circumstances:

Circumstance 1: Complete Non-Performance by Adlyst Media

  • Service was purchased but absolutely NO work was started

  • Service was purchased but work was never initiated

  • Timeline: Must notify within 24 hours of purchase

  • Requirement: Must provide proof that work was never started

  • Refund: Maximum 100% (minus processing fees)

Circumstance 2: Duplicate/Multiple Charges

  • You were charged twice for the same service

  • An error in the billing system resulted in duplicate transactions

  • Requirement: Proof of duplicate charges

  • Refund: 100% of the duplicate charge only

  • Timeline: 5-7 business days

Circumstance 3: Fraudulent Transaction

  • Unauthorized access to your payment account

  • Your payment information was compromised

  • Requirement: Police report and evidence of fraud

  • Refund: Subject to investigation and verification

  • Timeline: After fraud investigation complete

Circumstance 4: Payment Processing Error

  • You were charged an amount different from the agreed quote

  • Billing system error resulted in incorrect charge

  • Requirement: Documentation of the error

  • Refund: Amount of the difference only

  • Timeline: 7-15 business days

Circumstance 5: Service Permanently Unavailable

  • Adlyst Media ceases operations permanently

  • Service permanently discontinued by us

  • Requirement: Official notice of service discontinuation

  • Refund: Prorated refund for unused portion of service

  • Timeline: As per winding up procedures

6.2 CRITICAL 24-Hour Complaint Window

IF ANY ISSUE EXISTS, YOU MUST RAISE IT WITHIN 24 HOURS:

  • 24 hours = Measured from the time of service delivery or problem discovery (whichever is later)

  • After 24 hours = ALL refund requests will be AUTOMATICALLY DENIED with NO EXCEPTIONS

  • No extensions = The 24-hour window is absolute and cannot be extended

  • No appeals = Once denied, the decision is FINAL and BINDING

To raise a complaint within 24 hours:

📧 Email: support@adlystmedia.com
Subject: "24-HOUR COMPLAINT - [Your Name] - [Order ID]"

Include:

  • Order/Project ID

  • Specific issue details

  • Time and date of discovery

  • Supporting evidence/screenshots

  • Why you believe this qualifies for refund

If email is sent after 24 hours, it will be rejected and no further communication will be entertained.

7. What Happens After Payment

7.1 Post-Payment – The Service Acceptance Timeline

The following timeline is binding:

Time PeriodStatusRefund Eligibility0-2 hoursPayment receivedRefund possible ONLY if no work started AND 24-hour window active2-4 hoursTeam reviews projectRefund possible ONLY if no work started AND 24-hour window active4+ hoursWork commenced or deliveredNO REFUND under any circumstances24 hoursFinal complaint window closesALL refund requests after this are DENIED25+ hoursRefund window permanently closedNO refunds possible

7.2 Work Commencement

Work is considered "commenced" when ANY of the following occurs:

  • Our team begins account setup or configuration

  • Keyword research is initiated

  • Ad copy or creative content is created

  • Design mockups are created

  • Code implementation begins

  • Campaign testing starts

  • Any email discussion or consultation is provided

  • Any file is prepared for delivery

  • Any billable hour is logged

  • Your project is assigned to a team member

8. Service Acceptance Agreement

8.1 By Purchasing, You Accept:

✅ All services are final and non-refundable
✅ No guarantees regarding results or performance
✅ Results depend on multiple factors beyond our control
✅ Third-party platforms (Google, Facebook) may change algorithms
✅ Market conditions may affect campaign performance
✅ Your business/product quality affects results
✅ Our role is to manage campaigns, not guarantee conversions
✅ We do not warrant specific ROI, leads, sales, or revenue
✅ You accept services "as-is" without warranty
✅ You have no right to cancel after payment
✅ You have no right to demand a refund for any reason
✅ The 24-hour complaint window is final and binding

8.2 Release of Liability

By purchasing, you release Adlyst Media from any liability for:

  • Service performance or results

  • Market performance of your products/services

  • Third-party platform decisions or algorithm changes

  • Economic conditions affecting your business

  • Competitive market factors

  • Your business decisions or strategy changes

  • Your implementation (or lack thereof) of recommendations

  • Campaign results not meeting your expectations

9. Chargeback & Dispute Prevention

9.1 Chargebacks Are Prohibited

You agree that you will NOT:

  • File a chargeback with your payment provider

  • Dispute the charge with your credit card company

  • Initiate a reversal through your bank

  • File a dispute through UPI or payment gateway

  • Claim fraud when the service was legitimately purchased

If you initiate ANY chargeback:

  1. We will immediately suspend all services

  2. We will pursue the chargeback claim aggressively

  3. You will be liable for chargeback fees (typically ₹500-₹2,000)

  4. We will pursue legal action for breach of contract

  5. You will be added to our "blocked customers" list

  6. Future services will be denied indefinitely

  7. We will report to relevant authorities

  8. You may face legal consequences

9.2 Chargeback Consequences

By filing a chargeback, you accept:

  • All service relationships are terminated immediately

  • All work in progress is stopped

  • All access to accounts/websites is revoked

  • Future business relationship is permanently damaged

  • Additional legal penalties and fees apply

  • Your information is shared with payment fraud networks

10. Cancellation Policy

10.1 Cancellation is NOT the Same as Refund

Cancellation = Stopping service going forward (remaining fees may still apply)
Refund = Getting money back for services already paid (NOT available)

10.2 You CAN Cancel, But:

✅ You can cancel ongoing/recurring services
❌ You will NOT receive a refund
❌ Cancellation does NOT reverse paid charges

To cancel:

  1. Provide written notice to support@adlystmedia.com

  2. Subject line: "CANCELLATION REQUEST - [Your Name]"

  3. Include project/order ID

  4. Specify cancellation effective date

  5. Understand that no refund will be issued

Cancellation timeline:

  • Monthly services: 7 days notice required before renewal

  • Quarterly services: 14 days notice required before renewal

  • Annual services: 30 days notice required before renewal

If you do NOT provide notice:

  • Service automatically renews

  • Full renewal charge applies automatically

  • No refund for auto-renewal charges

10.3 What Happens When You Cancel

Upon cancellation:

  • No new work will be started

  • Work in progress may be completed or abandoned at our discretion

  • Access to accounts/websites may be revoked

  • Billing stops for future periods only

  • All past charges remain non-refundable

  • Any ad accounts or campaigns remain active (you manage them)

  • We provide 30-day transition period for your access

11. Service Delivery & Acceptance

11.1 Service is Considered Delivered When:

  • We notify you in writing that service is ready

  • We provide access, files, or deliverables

  • We publish website, landing page, or go-live

  • We activate ad campaigns

  • We send you reports or analytics

  • We make accounts available to you

  • Any portion of the service is completed

11.2 Upon Delivery, You Accept:

  • Service is provided "as-is" without warranty

  • You acknowledge receipt and acceptance

  • You waive all future claims about quality, performance, or results

  • You have no right to request modifications for free

  • You have no right to cancel or request refund

  • Any changes/modifications will be charged separately

12. Result Disclaimers

12.1 We Do NOT Guarantee:

❌ Specific number of leads, conversions, or sales
❌ Specific conversion rate or ROI
❌ Increased revenue or profitability
❌ Website traffic or visitor numbers
❌ Ad performance or click-through rates
❌ Keyword rankings or search visibility
❌ Results within any specific timeframe
❌ Any financial results whatsoever

12.2 Results Depend On:

  • Your product/service quality

  • Your pricing strategy

  • Your market positioning

  • Your target audience appeal

  • Your business operations

  • Market conditions and competition

  • Third-party platform algorithms and policies

  • Overall economic conditions

  • Your website user experience

  • Your ability to convert leads to sales

  • Numerous factors beyond our control

12.3 Our Role Limited To:

✅ Setting up and configuring accounts
✅ Creating ads and campaigns per your specifications
✅ Optimizing based on performance data
✅ Managing budget allocation
✅ Reporting and analytics
✅ Recommendations and consultation
✅ Best practices implementation

We are NOT responsible for your results.

13. Specific Service Terms

13.1 Website Development

Non-Refundable Upon:

  • Project kick-off meeting completed

  • Design concepts provided

  • Any design work commenced

  • Development initiated

  • Website framework set up

  • Code written or implemented

  • Website goes live or published

  • Website transferred to your domain

Website is considered "purchased" = Non-refundable immediately.

13.2 Google Ads Campaign Management

Non-Refundable Upon:

  • Ad account accessed/configured

  • Keywords researched and selected

  • Ad copy written

  • Ad campaign created

  • Any ads displayed (impressions served)

  • Any budget spent through platform

  • Reports generated

  • Campaign optimization started

Campaign is considered "purchased" = Non-refundable immediately.

13.3 Meta/Facebook Ads Campaign Management

Non-Refundable Upon:

  • Ad account accessed

  • Audience configured

  • Ad creatives uploaded

  • Campaign created

  • Any ads displayed

  • Any budget spent

  • Pixel installed or configured

  • Retargeting audience built

Campaign is considered "purchased" = Non-refundable immediately.

13.4 Landing Page Creation

Non-Refundable Upon:

  • Landing page template selected or design started

  • Copy written for page

  • Page design/layout created

  • Page developed or coded

  • Page hosted on server

  • Page goes live

  • Page tested

  • Page accessed by you

Landing page is considered "purchased" = Non-refundable immediately.

13.5 Monthly/Recurring Management Services

Non-Refundable Upon:

  • Month begins (regardless of when you realized you wanted to cancel)

  • First work task completed

  • First report generated

  • First optimization implemented

  • Any service activity commenced

  • Management period starts

Each billing cycle is Non-Refundable = Immediately upon billing.

14. Payment Dispute Process

14.1 If You Believe There Is An Error

You must follow this process:

Step 1: Email Within 24 Hours

  • Send email to: support@adlystmedia.com

  • Subject: "PAYMENT DISPUTE - [Your Name]"

  • Include: Order ID, amount, date, specific issue

  • Evidence: Screenshots, email chains, documentation

Step 2: We Will Investigate (3-5 business days)

  • Our team reviews your dispute

  • We examine billing records

  • We verify the charge

Step 3: We Will Respond

  • We provide written response

  • We explain the charge

  • We provide proof of service delivery

Step 4: Final Decision

  • If error confirmed: We issue correction

  • If error NOT confirmed: Your dispute is DENIED

  • Our decision is FINAL and BINDING

14.2 What Happens If You Skip This Process

If you file a chargeback WITHOUT following this process:

  • You breach the service agreement

  • We pursue legal action

  • You're liable for chargeback fees

  • You're permanently blacklisted

  • We pursue damages through court

15. Refund Request Form (Will Be Rejected)

Even if you complete this form, the response will almost certainly be NO.

REFUND REQUEST DETAILS:

Name: _______________
Email: _______________
Phone: _______________
Order/Project ID: _______________
Service Purchased: _______________
Purchase Date: _______________
Amount Paid: ₹ _______________

Reason for Refund Request:
(Will be analyzed against Section 6.1 criteria only)

[Your explanation]

Evidence:
[Attach supporting documentation]

Send to: support@adlystmedia.com

Response Timeline: 5-10 business days (if request meets exceptional criteria from Section 6.1)

Likely Outcome: DENIED (as ~99% of requests do not meet the exceptional criteria)

16. Legal Framework & Compliance

16.1 This Policy Complies With:

✅ Consumer Protection Act, 2019 (Services Clause)
✅ E-Commerce Rules, 2020 (Digital Products)
✅ Indian Contract Act, 1872 (Contract Formation)
✅ Digital Personal Data Protection Act (DPDPA), 2023
✅ Information Technology Act, 2000

16.2 Legal Enforceability

This policy is:

  • A legally binding contract

  • Part of the Terms of Service agreement

  • Accepted upon payment

  • Enforceable in court

  • Subject to Indian law jurisdiction

16.3 Your Acknowledgment

By purchasing services from Adlyst Media, you:

✅ Acknowledge you have read this policy in its entirety
✅ Understand that refunds are essentially NOT available
✅ Acknowledge the 24-hour window is final and binding
✅ Accept that "no refund" means no refund (with rare exceptions)
✅ Accept all terms without exception or claim
✅ Waive all rights to dispute after payment
✅ Agree to settle any disputes through our complaint process
✅ Agree to Indian law jurisdiction for any legal matters

17. What You Absolutely Must Understand

17.1 Critical Points (Read Carefully)

Point 1: Once Purchased = Final
There is virtually no scenario where your money will be returned after purchase.

Point 2: 24-Hour Window is Absolute

  • After 24 hours = NO refund possible, PERIOD

  • No exceptions, no negotiations, no appeals

  • Strict enforcement

Point 3: Results are NOT Guaranteed

  • Poor performance is NOT grounds for refund

  • Low leads/conversions is NOT grounds for refund

  • Your business challenges are NOT our responsibility

Point 4: Work Started = NO REFUND

  • Once ANY work begins = money is gone

  • You cannot get it back by changing your mind

Point 5: Chargebacks Have Severe Consequences

  • Don't even think about filing a chargeback

  • Legal action will follow

  • Fees and penalties apply

  • Permanent blacklist

Point 6: This Policy is Final

  • These are not suggestions or guidelines

  • These are binding legal terms

  • Acceptance is required to purchase

  • Violation has legal consequences

18. Contact Information

For all matters (payment, service, disputes):

📧 Email: support@adlystmedia.com
📞 Phone: +91-9007862194
🌍 Website: adlystmedia.com

Business Hours: Monday to Friday, 10 AM - 6 PM IST
Email Response Time: 24-48 hours (exceptions noted in policy)

Note: Emails sent after 24-hour window will be auto-rejected.

19. Policy Updates

We may update this Refund Policy at any time:

  • Changes effective immediately upon publication

  • Continued use of services means acceptance

  • We will NOT provide individual notice of changes

  • Check this page before each purchase

Current Version: 2.0 (Strict No-Refund Version)
Effective Date: November 13, 2025
Last Updated: November 13, 2025

20. Final Statement

READ THIS CAREFULLY:

By clicking "I Agree" or submitting payment to Adlyst Media, you acknowledge that:

  1. You have read and understood this Refund Policy in its entirety

  2. You understand that refunds are essentially NOT available after purchase

  3. You understand the 24-hour window is absolute and cannot be extended

  4. You understand that poor results are NOT grounds for refund

  5. You understand that work commencement makes refund impossible

  6. You are purchasing these services with full knowledge that money cannot be recovered

  7. You accept all risks and consequences of this purchase

  8. You waive all claims about quality, performance, results, or satisfaction

  9. You will NOT initiate chargebacks or payment reversals

  10. You understand this is a legally binding contract

IF YOU DO NOT AGREE TO ALL OF THE ABOVE, DO NOT PURCHASE FROM ADLYST MEDIA.

ACKNOWLEDGMENT & AGREEMENT:

I have read, understood, and agree to all terms in this Refund Policy.

I understand that refunds are NOT issued except in exceptional circumstances as outlined in Section 6.1.

I understand the 24-hour window is final and binding.

I understand that once my purchase is processed, the transaction is FINAL and IRREVERSIBLE.

I accept all terms without exception or further negotiation.

© 2025 Adlyst Media. All Rights Reserved.

This policy is legally binding and enforceable.